Most who are still on Cognos Business Intelligence software version 10.2.x would know that the software version was due End of Service this April 2018. It was quite dreading for existing users who had not planned an upgrade to Cognos Analytics (or C11 as it is called within IBM) just yet as it wasn’t really a straight forward version upgrade but a complete overhaul in the way you would interact with Cognos BI; more intuitive, user friendly and insightful but requires a bit of learning and a little more unlearning. GOOD NEWS!! IBM has just announced a new support option – Continuing Support ...