In a recent announcement, IBM unveiled changes to the Continuing Support program for Cognos TM1, impacting users of version 10.2.x. Effective April 30, 2024, Continuing Support for this version will cease to be provided. Let's delve into the details.
Continuing Support is a lifeline for users of older software versions, offering non-defect support for known issues even after the End of Support (EOS) date. It's akin to an extended warranty, ensuring users can navigate any hiccups they encounter post-EOS. However, for Cognos TM1 version 10.2.x, this safety net will be lifted come April 30, 2024.
Existing customers can continue using their current version of Cognos TM1, but they're encouraged to consider migrating to a newer iteration, specifically Planning Analytics, to maintain support coverage. While users won't be coerced into upgrading, it's essential to recognize the benefits of embracing newer versions, including enhanced performance, streamlined administration, bolstered security, and diverse deployment options like containerization.
Octane offers a myriad of services to facilitate the transition to Planning Analytics. From assessments and strategic planning to seamless execution, Octane support spans the entire spectrum of the upgrade process. Additionally, for those seeking long-term guidance, Octane Expertise provides invaluable Support Packages on both the Development and support facets of your TM1 application.
Will I be forced to upgrade?
No, upgrading is not mandatory. Changes are limited to the Continuing Support program, and your entitlements to Cognos TM1 remain unaffected.
How much does it cost to upgrade?
As long as you have active Software Subscription and Support (S&S), there's no additional license cost for migrating to newer versions of Cognos TM1. However, this may be a good time to consider moving to the cloud.
Why should I upgrade?
Newer versions of Planning Analytics offer many advantages, from improved performance to heightened security, ensuring you stay ahead in today's dynamic business environment. This brings about unnecessary risk to your application.
How can Octane help me upgrade?
Octane’s suite of services caters to every aspect of the upgrade journey, from planning to execution. Whether you need guidance on strategic decision-making or hands-on support during implementation, Octane is here to ensure a seamless transition. Plus we are currently offering a fixed-price option for you to move to the cloud. Find out more here
In conclusion, while bidding farewell to Cognos TM1 10.2.x may seem daunting, it's also an opportunity to embrace the future with Planning Analytics. Octane stands ready to support users throughout this transition, ensuring continuity, efficiency, and security in their analytics endeavours.